The front desk that never closes.
Prospects, residents, owners, vendors: Elara picks up for all of them. She books the tour, logs the leak, wakes your on-call for a real emergency, then writes it all into your dashboard and your PMS. Around the clock, in English and Spanish. Nothing goes to voicemail.
The lights are off. She's still answering.
A prospect calls during a showing and gets voicemail, and there goes the lease. A resident calls at dinner. A pipe bursts at 2 a.m. Elara picks all of it up on the first ring, and nobody on your team has to carry the phone.
- 24/7
- Answered, every hour of every day
- EN · ES
- Bilingual on every call
- 1st ring
- No prospect waits until morning
- Zero
- Calls left sitting in voicemail
One receptionist for every call that comes in.
Tenant, prospect, owner, or vendor. Elara picks up, handles what she can, and routes the rest to the right person with the details already written down.
Leasing & tours
She answers prospect calls, shares availability and pricing, and books tours straight onto your calendar. No lead waits until morning.
Residents
Rent and lease questions, account info, maintenance requests. Answered on the spot or logged for your team, in English or Spanish.
Maintenance & emergencies
She triages every issue. Routine becomes a work order. A real emergency reaches your on-call staff in minutes.
Owners & vendors
Owner check-ins and vendor coordination, routed to the right person with the context already in hand.
She answers, handles it, and writes it down.
A call comes in
Elara picks up on the first ring, in your company's name, whatever the hour. English or Spanish.
She handles it
A tour gets booked. A rent question gets answered. A maintenance request becomes a work order. A real emergency gets dispatched by your escalation rules.
She writes it down
Every tour, note, work order, and contact lands in your Elara dashboard, and into your PMS where it's supported, before the call even ends. Nobody re-types a thing.
A flood at 2 a.m. doesn't sit in a voicemail box.
Elara recognizes the emergency and follows your escalation rules to reach your on-call tech or plumber. If she's ever unsure, she errs toward waking a human up. Every page is logged: who was reached, and when.
On-call tech
paged · acknowledged 00:38
Backup
if no answer in 5 minutes
Property manager
final backstop
A home for every call, wired into your tools.
Everything Elara handles lands in your Elara dashboard: calls, tours, work orders, dispatches. Where your PMS and the rest of your stack support it, she writes back into them too, so nobody is copying things over by hand.
We map this to your exact setup on the demo. Some things write straight into your PMS, some live in your dashboard. Either way, nobody re-types a call.
Disclosure and recording on every single call.
Every Elara call opens the same way: the caller hears they're speaking with an automated assistant, on a recorded line. Every time, no exceptions. She keeps a timestamped record of every conversation. There's no compliance setting to remember to turn on. It's just how she answers.
1 Elara discloses recording on every call: the standard the strictest all-party-consent states require, applied everywhere.
Priced to your portfolio.
Move the slider to the number of doors you manage. Every plan is the complete receptionist; there's no stripped-down tier. The first 100 doors are included, and you only pay per door above that.
flat, for up to 100 doors
$350 flat, first 100 doors included
Included minutes
500
min / month
Extra minutes
$0.30
per extra minute
Each added door
Included
up to 100 doors
How Elara compares
One primary line, for less than the alternatives.
Bilingual on every call. Extra minutes are $0.30 each.
*We are continuously adding PMS integrations. The ones live for your system are confirmed at onboarding, and everything Elara handles is always captured in your Elara dashboard.
Full-time receptionist ≈ $5,000/mo all-in for one shift (about 40 of 168 weekly hours). Answering service shown at ~$650/mo for real front-line volume; premium national services run $975 to $1,700+ and still only take a message.
Want to hear her first? Call the live line and she'll pick up.
A 30-minute demo, mapped to your portfolio and your PMS. We size your exact door count on the call.
Every plan includes a monthly minute allowance sized to your doors, enough for a typical month. If a heavier month runs over, extra minutes are just $0.30 each.
No setup fee. No per-call charges.
Built for residential property management teams.
For the teams running a few hundred to several thousand units who are tired of missed calls, lost leads, and the on-call phone deciding their nights and weekends.
And your team finally gets their nights back.
When Elara carries the phone, nobody on your team has to. The on-call dread is gone, and the calls still get handled.
The things teams ask first.
Will it actually sound like a person?
Yes. Elara speaks naturally, in English or Spanish, and opens by disclosing she's an automated assistant. Callers know who they're talking to and still get a real, helpful conversation.
Can it really book tours and handle leasing calls?
Yes. Elara answers prospect calls, shares availability and pricing from your data, and books tours directly onto your calendar, so leads get handled the moment they call instead of the next business day.
What if it mishandles a real emergency?
Elara is built to err toward waking a human up. On anything that reads as an emergency she follows your escalation rules and logs every contact. She never claims an issue was handled when it wasn't.
Does it work with my software?
Two ways, and we're straight about both. Everything Elara handles lives in your Elara dashboard, so it's captured no matter what you run. And she writes back into your PMS where it's supported: work orders, notes, and contacts. On the demo we map your exact stack and tell you what syncs automatically and what lives in the dashboard.
How long does it take to set up?
We handle setup with you. You bring your properties, contacts, and escalation rules, and we configure Elara to match how your team already works.
What does it cost?
Pricing is per-door with no setup fee. Book a demo and we'll size it to your portfolio.
Bring us your hardest call.
A 2 a.m. emergency. A tricky leasing question. An owner who wants answers. Bring your hardest scenario, and we'll show you how Elara handles it, what she logs, and exactly when your team gets pulled in.
30 minutes. Your workflows, not a script.